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privacy policy

this privacy policy was last changed august 2025

we value your privacy and are committed to protecting your personal data. this privacy policy explains what information we collect about you, how we use it, and what options you have to maintain control over your data. our goal is to ensure that you feel safe and informed when visiting our website.

who we are

we are mistral gastro gmbh, fn 470276 h, designer outlet strasse 1, einheit 516-517, 7111 parndorf, at, info@medusacard.sk. (“we” and “us”) and we are committed to protecting your privacy. this privacy policy should be read in conjunction with the accessibility policy available on the website www.wagamama.com (“website”), of which it forms a part. your personal data may also be collected, processed, and used by franchise partners. franchise restaurants are independently owned and operated, and the collection and/or use of your data by franchise partners through this website or their local restaurants is governed by their own privacy policies.

what data we process
• identification data (name, surname, address),
• contact details (phone, e-mail),
• other data you voluntarily provide to us (e.g. during registration or inquiry).

purpose of processing
• handling orders or inquiries,
• communication with customers,
• marketing based on your consent (e.g. newsletter).

legal basis for processing
• the consent of the data subject.

retention period
we store personal data only for as long as necessary to fulfill the purpose, typically:
• until consent is withdrawn for marketing purposes.

your rights
you have the right:
• to access your data,
• to correct or delete it,
• to restrict processing,
• to data portability,
• to object to processing,
• to lodge a complaint with the relevant authority/organization for personal data protection.

contact
if you have any questions or wish to exercise your rights, please contact us at:
mistral gastro gmbh, fn 470276 h, designer outlet strasse 1, einheit 516-517, 7111 parndorf, or by email at: info@medusacard.sk.

international privacy policy

as part of our cooperation with wagamama ltd., we recommend that you also read the wagamama international privacy policy, which describes how wagamama ltd. processes personal data through this website.

last updated | august, 2025